New York, NY – January 28, 2019 – eShopWorld, one of the world’s leading cross-border commerce companies, today announced that it has appointed Ray Thorpe to the newly created role of Chief Information Security Officer (CISO) as part of its ongoing commitment to data security and risk management. Thorpe joins eShopWorld with more than 20 years of global experience in information security and technology, including 10 years in senior leadership roles.

“Security has always been a top priority in all aspects of our operations, and appointing Ray reflects our continued commitment in this regard,” said eShopWorld CEO Tommy Kelly. “In today’s retail climate, cybersecurity is at the forefront for every business leader. We are committed to elevating our risk disciplines and ensuring that we continually adopt best practices aligned to protect eShopWorld’s information and reputation and those of all of our clients and stakeholders.”

As CISO, Thorpe will be responsible for eShopWorld’s overall information security strategy. He brings expertise across information security, data protection, IT change management, audit and compliance, and his previous industry experience spans banking, payments, retail and managed services consulting.

Prior to joining eShopWorld, Thorpe was a Senior Manager at global standards organization BSI, where he provided advisory and auditing services regarding information security, data protection, digital risk management, governance and compliance to some of the world’s largest organizations. Prior to that, he served as a PCI Security Standards Council Advisor and Head of IT and Security at payment services and financial solutions company MyGate Global. He holds a post-graduate degree in Management Information Systems from the University of Cape Town and an MSc in Information Security from Royal Holloway, University of London.

eShopWorld provides in-country cross-border e-commerce solutions to global retailers selling across North America, Europe and Asia. The company’s technology platform allows global brands and retailers to localize their online offering in up to 200 markets around the world, making it easier for international shoppers to move seamlessly through the buyer journey and complete their purchases. The company works with some of the world’s most iconic lingerie, fashion and sportswear brands and manages the global e-commerce requirements of five of the top 10 apparel brands.

About eShopWorld

Established in 2010, eShopWorld’s core e-commerce solution connects premium brands with consumers in more than 200 countries. Headquartered in Ireland, eShopWorld has offices in Ireland, the US, Singapore and the Netherlands. The company is privately owned by Tommy Kelly and Asendia, a joint venture between La Poste (France) and SwissPost (Switzerland).

New York, NY – January 28, 2019 – eShopWorld, one of the world’s leading cross-border commerce companies, today announced that it has appointed Ray Thorpe to the newly created role of Chief Information Security Officer (CISO) as part of its ongoing commitment to data security and risk management. Thorpe joins eShopWorld with more than 20 years of global experience in information security and technology, including 10 years in senior leadership roles.

“Security has always been a top priority in all aspects of our operations, and appointing Ray reflects our continued commitment in this regard,” said eShopWorld CEO Tommy Kelly. “In today’s retail climate, cybersecurity is at the forefront for every business leader. We are committed to elevating our risk disciplines and ensuring that we continually adopt best practices aligned to protect eShopWorld’s information and reputation and those of all of our clients and stakeholders.”

As CISO, Thorpe will be responsible for eShopWorld’s overall information security strategy. He brings expertise across information security, data protection, IT change management, audit and compliance, and his previous industry experience spans banking, payments, retail and managed services consulting.

Prior to joining eShopWorld, Thorpe was a Senior Manager at global standards organization BSI, where he provided advisory and auditing services regarding information security, data protection, digital risk management, governance and compliance to some of the world’s largest organizations. Prior to that, he served as a PCI Security Standards Council Advisor and Head of IT and Security at payment services and financial solutions company MyGate Global. He holds a post-graduate degree in Management Information Systems from the University of Cape Town and an MSc in Information Security from Royal Holloway, University of London.

eShopWorld provides in-country cross-border e-commerce solutions to global retailers selling across North America, Europe and Asia. The company’s technology platform allows global brands and retailers to localize their online offering in up to 200 markets around the world, making it easier for international shoppers to move seamlessly through the buyer journey and complete their purchases. The company works with some of the world’s most iconic lingerie, fashion and sportswear brands and manages the global e-commerce requirements of five of the top 10 apparel brands.

About eShopWorld

Established in 2010, eShopWorld’s core e-commerce solution connects premium brands with consumers in more than 200 countries. Headquartered in Ireland, eShopWorld has offices in Ireland, the US, Singapore and the Netherlands. The company is privately owned by Tommy Kelly and Asendia, a joint venture between La Poste (France) and SwissPost (Switzerland).

2019’s global online shoppers will reward local, convenient, frictionless—and delightful—shopping experiences.

• How can you meet their rapidly soaring expectations?
• What localization factors matter most?
• In-country pricing?
• End-to-end customer-brand engagement from purchase through returns?
• Local market omnichannel options? Targeted marketing?
• And what are the best technologies and logistics solutions for selling cross-border?

eShopWorld’s US President, Cynthia Hollen, will be leading a panel at NRF 2019: Retail’s Big Show next week that will address these important questions. The “2019 Global Shopper Expectations: How Calvin Klein and Showpo Are Winning in New Markets” session will feature Jane Lu, CEO of Showpo, and Janelle Spatz, Senior Manager of Operations, E-Commerce, at Calvin Klein, who will discuss how their companies are leading in cross-border e-commerce by providing seamless, localized experiences to shoppers in markets around the world.

The discussion will address some of the most important issues in cross-border e-commerce, including:

• How can you meet the expectations of the global online shopper, no matter how, where or when she shops?
• How can you expand your customer base and reduce returns by offering a seamless cross-border experience, while still maintaining complete control of the customer journey?
• What are the best technologies and inventory management options for selling cross-border?

The session will take place on Monday, January 14, from 3:15–3:45 p.m. on Stage 4 of the Expo Hall on Level 1.
We look forward to seeing you there!

2019’s global online shoppers will reward local, convenient, frictionless—and delightful—shopping experiences.

• How can you meet their rapidly soaring expectations?
• What localization factors matter most?
• In-country pricing?
• End-to-end customer-brand engagement from purchase through returns?
• Local market omnichannel options? Targeted marketing?
• And what are the best technologies and logistics solutions for selling cross-border?

eShopWorld’s US President, Cynthia Hollen, will be leading a panel at NRF 2019: Retail’s Big Show next week that will address these important questions. The “2019 Global Shopper Expectations: How Calvin Klein and Showpo Are Winning in New Markets” session will feature Jane Lu, CEO of Showpo, and Janelle Spatz, Senior Manager of Operations, E-Commerce, at Calvin Klein, who will discuss how their companies are leading in cross-border e-commerce by providing seamless, localized experiences to shoppers in markets around the world.

The discussion will address some of the most important issues in cross-border e-commerce, including:

• How can you meet the expectations of the global online shopper, no matter how, where or when she shops?
• How can you expand your customer base and reduce returns by offering a seamless cross-border experience, while still maintaining complete control of the customer journey?
• What are the best technologies and inventory management options for selling cross-border?

The session will take place on Monday, January 14, from 3:15–3:45 p.m. on Stage 4 of the Expo Hall on Level 1.
We look forward to seeing you there!

eShopWorld are proud to announce we will be holding a whiskey tasting session at this year’s eTail West conference. Together with our tasting expert, we will host an exploration of unique whiskeys from around the world. 

Attendees will pair these carefully selected international whiskeys with a specially-crafted tasting menu of bourbon maple-glazed crispy pork belly; Irish coffee creme brulee; roasted pear, roquefort cheese, honey and toasted pine nuts; and a chocolate mousse sphere. 

Guests can look forward to enjoying some of the world's finest whiskeys, including:

American Bourbon – Makers Mark 46                    

Irish Whiskey – 2Gingers                                                             

Scotch – Laphroaig 10yr                                                  

Japanese – Suntory Yamazaki 12yr                         

Where: eTail West, JW Marriott, Palm Springs
When: Wednesday 28 February, 4pm

About the conference

eTail is where the top minds at America's most successful retailers meet and learn. With the most disruptive content and focus on technology, eTail is designed to help retailers optimize the profits from their business.

This year, eTail attendees will have access to pre-conference summits, industry meet & greets and invitation-only events, as well as the ability to choose different conference tracks to suit their business goals. 

Ticket holders will also hear from some of the most important names in retail like Noam Paransky, SVP Digital at Gap Inc; David Kahan, CEO at Birkenstock; and Sarah Veit Wallis, VP/GM at Walmart.

If you have not yet registered for eTail West in Palm Springs, you can register by clicking the button below

We look forward to seeing you there!

eShopWorld are proud to announce we will be holding a whiskey tasting session at this year’s eTail West conference. Together with our tasting expert, we will host an exploration of unique whiskeys from around the world. 

Attendees will pair these carefully selected international whiskeys with a specially-crafted tasting menu of bourbon maple-glazed crispy pork belly; Irish coffee creme brulee; roasted pear, roquefort cheese, honey and toasted pine nuts; and a chocolate mousse sphere. 

Guests can look forward to enjoying some of the world's finest whiskeys, including:

American Bourbon – Makers Mark 46                    

Irish Whiskey – 2Gingers                                                             

Scotch – Laphroaig 10yr                                                  

Japanese – Suntory Yamazaki 12yr                         

Where: eTail West, JW Marriott, Palm Springs
When: Wednesday 28 February, 4pm

About the conference

eTail is where the top minds at America's most successful retailers meet and learn. With the most disruptive content and focus on technology, eTail is designed to help retailers optimize the profits from their business.

This year, eTail attendees will have access to pre-conference summits, industry meet & greets and invitation-only events, as well as the ability to choose different conference tracks to suit their business goals. 

Ticket holders will also hear from some of the most important names in retail like Noam Paransky, SVP Digital at Gap Inc; David Kahan, CEO at Birkenstock; and Sarah Veit Wallis, VP/GM at Walmart.

If you have not yet registered for eTail West in Palm Springs, you can register by clicking the button below

We look forward to seeing you there!

September 15th saw a gathering of 15 of Europe’s most important brands at the inaugural “Vistas & Visionaries in the Valley” event, hosted by eShopWorld.

Dr. Tu-Lam Pham, a leading eCommerce consultant, presented a keynote speech that looked at the latest and greatest eCommerce innovations, and how brands can win the hearts and minds of shoppers by providing outstanding direct to consumer experiences.

Some of the key call outs from Tu-Lam included:

• Direct to consumer is the only way
• Global distribution is key
• Focus all marketing on mobile, social and content
• Messaging apps are the next platforms
• Augmented reality is the future

This engaging presentation was followed by a networking session, with the evening culminating in a retailer peer to peer discussion at La Lanchetta restaurant. As promised, it was a perfect blend of good food, beautiful vistas and power idea-sharing.

Thank you to everyone who attended, we’re looking forward to seeing you at our next event!